I.Information about Cookies

Web browser cookies

When you visit a website the website’s server will send your computer or mobile device a small amount of data that is stored on your web browser – a cookie. A cookie contains some anonymous information such as a unique identifier, the website name and some digits and numbers. It is used to record your online behaviour and preferences.

Different types of cookies:

• First party cookie: set by the website you are visiting, and can only be read by that website.

• Third party cookie: set by other companies who provide services to the website you are visiting, for example analytics companies or advertising networks.

• Session cookie: set for the duration of your visit to the website, and will be deleted from your device when your browsing session ends.

• Persistent cookie: set for a fixed period of time if the website you are visiting needs to remember you over multiple sessions (for example, if you have asked the website to remember your location or username).

Local storage

Local or HTML5 storage is like a browser cookie as the data is stored in your browser. Unlike cookies, however, the storage limit is greater and data is not transferred to the website server. This allows usage and preference data (alongside the unique ID usually stored in a cookie) to be stored locally in your browser rather than on other systems and servers.

Tracking technologies: web beacons, GIFs, page tags, script

These terms describe a type of technology used in emails, on web pages and mobile apps to better understand how you interact with an email, website or application. Usually this is in the form of a small transparent image file or a line of code which records, for example, when you’ve opened an email, which web pages you visited or elements of a page you viewed, when and for how long, and whether you viewed and/or clicked on an ad.

They may also be used to target advertising on the web page you are viewing. These tracking technologies are often used in conjunction with cookies.

In this policy, we refer to all these types of cookies and other technologies as “cookies”, except where otherwise stated.

What cookies do

Cookies record your online identity and remember your online behaviour and preferences. For example, cookies may capture the following information:

• Browser information: browser type, language, and history;

• Device information: IP address, device make, device model, device operating system/version, and data connection type;

• Internet service provider information; and

• Interaction information: domain name, referring website address, date/time of website visit, page view data, search keywords, referring/exit pages, platform type, date/time stamp, geolocation data, click data, types of ads viewed.

Cookies are used for a variety of purposes: to keep you logged in, to remember what is in your online shopping basket, to deliver you location specific information such as news and weather, to tailor advertising to your interests, and so on. This improves your experience of a website.

II.How we use cookies.

We use cookies to provide you with a better experience across our digital platforms. We do this by making our websites and apps functional, secure and convenient for you to use, and by showing you relevant and interesting content and advertising.

We use cookies to deliver the following services on our digital platforms:

• To recognise your device so you don’t have to give the same information repeatedly;

• To remember your username and password (if requested) so you don’t need to enter your details each time you visit the website;

• To provide a smooth and secure experience if you are purchasing a product or service via our digital platforms;

• To select and deliver content that is interesting and relevant to you;

• To record what people like and don’t like on the website and the popularity of different sections of the website so that we can ensure it works properly at points of high usage;

• To collect, measure and analyse statistical information about email delivery rates, website traffic and use;

• To detect and track fraudulent or illegal activity;

• To select and deliver advertising that is interesting and relevant to you;

• To link you to other affiliate websites and services.

We use third parties to deliver some of these services to you, who will also drop their own cookies. We also need to drop a cookie to record your permission for us to use cookies on our digital platforms.

III.Analytics on our websites.

We use Google Analytics and other providers, to provide us with statistical information about use and traffic on our websites, emails, mobile apps and social media platforms. These services use IP addresses and other information from cookies to tell us, for example, the number of page views, number of users, what browsers users are using, and location data of users.

This statistical information allows us to understand our audiences, reach our target audiences, develop and customise our product and services, maximise compatibility for most of our users, and determine how much to charge for advertising.

IV.Where to Direct Questions About Our Cookie Policy.

If you have any questions about this Cookie Policy or the practices described hereunder, you may contact us as the data processor at email: diva.gm.tenerife@gmail.com.

01/12/2022